Service desk
The queue is full. The coffee is not.
You are the help desk. Read each ticket, then pick the fix, the real cause or the real priority. The best answer is usually the simplest one that actually solves it.
Queues
Personnel file
Service desk
You are the help desk. Read each ticket, then pick the fix, the real cause or the real priority. The best answer is usually the simplest one that actually solves it.
Personnel file
End of shift report